Frequently Asked Questions (FAQs)
I have type 2 diabetes; how can you help me?
We help you get healthier by empowering you with information and education. We teach you through your smart phone. We give you the tools to learn how to make healthier and better long lasting choices. We pair you with a diabetes expert that will be supporting you along the way.
Everyone needs a coach: From Serena and her tennis coach, to Lebron and his shooting coach to Denzel Washington and his acting coach.
So it makes sense if you want to be healthier, that a diabetes expert be the coach in your corner that you can count on.
How long will this take?
It's different for everybody. Some people take a little longer than others. It really depends on you and how much time and effort you commit to a healthier lifestyle. Some patients can be on our program for as little as six months, while others will need to be on our program for many more months. Even after the program has ended, patients can choose to access our app for as long as they want.
It is important to remember that you should not expect to reverse a disease overnight after that disease may have been years in the making.
Who will I be working with?
There are two kinds of health professionals that will be assisting you. A Health Coach (HC) who has been trained for general support and a Certified Diabetes Care & Education Specialist (DCES) who is a specialized expert in the field of diabetes. The owner of this company is both a Pharmacist and a DCES.
How much does it cost?
"What is your health worth to you?" Now that is the real question. We all pay for the things in life that we want or place value in. So you decide on the kind of education and support you would like to receive and you can pick the appropriate plan by clicking this Join link.
If your employer or church offers our program, you may be able to get access to our app at no cost to you.
I think my health plan may offer something similar; how is your program different?
Every company has their own spin on how they want to assist patients and we believe that our system may work better for you.
Other companies may not use a highly skilled Diabetes Care & Education Specialist (DCES) like we do.
The way we combine our caring DCESs with our easy to use smart phone app has proven to be the best way to teach you how to live healthier.
I have seen some free diabetes apps, so why do you charge for yours?
The HICO Health app gives you much more than what you would get from a free diabetes app.
Free apps tend to just give you the ability to track your readings and look up generic food information and that alone isn't enough to reverse the course of diabetes.
The HICO Health app delivers innovative diabetes education on medication, culturally sensitive nutrition and other important topics. You are NOT getting this in a free app.
Also, The HICO Health app connects you with personalized guidance from a health expert - a Certified Diabetes Educator and a Health Coach - experts that will support you along your journey back to health. You are NOT getting this in a free app.
Finally, many of those free apps do not secure your privacy and your personal health data like we do because we are legally bound to be HIPAA compliant. Because our app if HIPAA compliant, that means your health date is safe and secure.
So our complete health package - glucose tracking, nutritional education, expert diabetes support - is worth the small price.
How will I be able to track if I'm getting better?
One way to evaluate the progress of your health improvement will be to compare your A1C results that you last received from your doctor before you started on our program to the A1C results after you have been on our program for at least 6 months.
You will also be able to see how your daily blood glucose readings are trending.
We also will be using our own H.I.C.O. Health Score to measure your health progress . Our H.I.C.O Health Score is a snapshot of your health that is comprised of your blood pressure, blood glucose, cholesterol and weight/BMI.
Your app will keep track of your H.I.C.O Health Score.